
Don't Wait for a Cold Shower
Picture this: You're running late for work, jump in the shower, and... icy cold water. Your gas hot water system has finally given up.
Most hot water system failures don't happen without warning. Your system drops hints for weeks or months before it completely fails. Learning to recognize these signs means you can replace it on your schedule—not during an emergency when you'll pay premium rates and have limited choices.
This guide covers the warning signs that your gas hot water system is approaching the end of its life, how to decide between repair and replacement, and how to get maximum life from your next system.
Age is the Biggest Factor
The single best predictor of whether your hot water system needs replacing is its age:
Storage tank gas systems: - Expected lifespan: 8-12 years - Sweet spot for replacement: 10 years - After 12 years: living on borrowed time
Continuous flow gas systems: - Expected lifespan: 15-20 years - Sweet spot for replacement: 15-17 years - After 20 years: repairs often cost more than replacement
How to find your system's age:
1. Check the compliance sticker (shows installation date) 2. Look at the serial number (often includes manufacture date) 3. Contact manufacturer with serial number 4. Check building records if you have them
Perth's hard water impact:
Perth's water is moderately hard (calcium and minerals). This accelerates tank corrosion and element buildup, potentially reducing lifespan by 1-2 years compared to soft water areas.
What age means for you:
- Under 5 years: Almost always worth repairing unless major fault - 5-8 years (storage) or 5-12 years (continuous flow): Depends on issue and repair cost - 8+ years (storage) or 15+ years (continuous flow): Lean toward replacement - Over 12 years (storage) or 20 years (continuous flow): Replace, don't repair
| System Age | System Type | Recommendation |
|---|---|---|
| 0-5 years | Any | Repair (likely under warranty) |
| 5-8 years | Storage tank | Repair if minor, consider replacing if major |
| 8-12 years | Storage tank | Replace unless very minor repair |
| 12+ years | Storage tank | Definitely replace |
| 5-12 years | Continuous flow | Repair if reasonable cost |
| 12-17 years | Continuous flow | Consider replacing |
| 17+ years | Continuous flow | Replace unless very minor issue |
Warning Signs Your System is Failing
These symptoms indicate your gas hot water system is deteriorating:
1. Water temperature issues:
Not getting hot enough: - Thermostat failure (repairable) - Burner issues (repairable) - Tank sediment buildup (sign of age) - Heat exchanger problems (expensive repair)
Temperature fluctuates: - Flow sensor issues (continuous flow systems) - Failing thermostat - Burner cycling problems
Takes longer to heat: - Sediment buildup in tank - Failing burner - System efficiency declining with age
2. Running out of hot water:
For storage tanks, running out faster than normal indicates: - Tank leaking internally - Dip tube failure (cold water mixing with hot) - Sediment taking up tank space - System undersized for household (not a fault)
3. Discolored or rusty water:
Orange or brown water from hot taps only: - Tank corrosion (terminal—replace soon) - Anode rod depleted (if you're lucky) - Rust in pipes (check cold water too)
Important: If cold water is also discolored, it's a plumbing issue, not the hot water system.
4. Strange noises:
Rumbling, popping, or crackling: - Sediment buildup at tank bottom - Water boiling under sediment layer - Sign of advanced age
Hissing or sizzling: - Possible leak dripping onto burner - Check for puddles underneath
Knocking or banging: - Water hammer in pipes (not the system itself) - Thermal expansion
5. Visible leaks:
Dripping from pressure relief valve: - May just need valve replacement - Or sign of excessive pressure (serious)
Leaking from tank base: - Terminal—tank has corroded through - Replace immediately
Leaking from connections: - Usually repairable - Fittings, valves, or pipes
6. Pilot light problems (older systems):
Won't stay lit: - Thermocouple failure (cheap fix) - Gas supply issue - Blockage in pilot assembly
Yellow pilot flame instead of blue: - Incomplete combustion - Safety concern - Needs immediate attention

Urgent vs Non-Urgent Issues
Some problems require immediate action, others can wait:
CALL EMERGENCY GAS FITTER IMMEDIATELY: - Gas smell around the system - Flames visible outside the unit - Water leak is heavy or spreading - System is smoking - Carbon monoxide detector alarming
STOP USING, CALL WITHIN 24 HOURS: - Water dripping from tank base - Pressure relief valve constantly running - Yellow gas flames (instead of blue) - Significant rust-colored water - System making very loud noises
BOOK SERVICE WITHIN 1-2 WEEKS: - Running out of hot water faster than normal - Temperature not quite hot enough - Minor temperature fluctuations - Occasional rumbling noises - Pilot light occasionally goes out - Small rust spots appearing
MENTION AT NEXT REGULAR SERVICE: - Very slight discoloration in water - Minor noise increase - Takes slightly longer to heat - System is approaching recommended replacement age
| Symptom | Urgency Level | Likely Issue |
|---|---|---|
| Gas smell | EMERGENCY - Evacuate and call | Gas leak |
| Water leak from tank | URGENT - Call today | Corroded tank - replace |
| No hot water at all | URGENT - Call today | Multiple possibilities |
| Rusty water | Soon - Call this week | Tank corrosion |
| Running out quickly | Soon - Call this week | Tank or dip tube issue |
| Loud rumbling | Moderate - Book service | Sediment buildup |
| Not quite hot enough | Moderate - Book service | Thermostat or burner |
Repair vs Replace: Making the Decision
Use this framework to decide whether to repair or replace:
The 50% Rule:
If the repair cost is more than 50% of a new system's price, replace rather than repair.
Example: - New storage tank system installed: $1,400 - Heat exchanger repair: $800 - 800/1400 = 57% → Replace
Age and repair cost matrix:
System under 5 years old: - Repair unless cost exceeds 70% of replacement - Likely still under warranty anyway
System 5-8 years (storage) or 5-15 years (continuous flow): - Repair if cost under 50% of replacement - Consider system condition overall
System over 8 years (storage) or 15 years (continuous flow): - Only repair if cost under 30% of replacement - Lean heavily toward replacement
Factors favoring replacement: - System is old (see age guidelines above) - Multiple issues present - You've had several repairs already - Rust or corrosion visible - Water efficiency improvements desired - Energy efficiency improvements desired - You're planning to sell home soon
Factors favoring repair: - System is relatively young - Single, isolated problem - Repair cost is low - System otherwise working well - Budget constraints
Hidden costs of delaying replacement:
- Emergency replacement costs 20-50% more - Limited choice (take what's available immediately) - Water damage if tank fails - Higher energy bills from inefficient old system - Stress and inconvenience of no hot water

Upgrading When You Replace
Replacement is an opportunity to upgrade. Here's what Perth homeowners should consider:
From storage to continuous flow:
Pros: - Never run out of hot water - Lower running costs (20-30% less gas) - Longer lifespan (15-20 vs 8-12 years) - Smaller footprint
Cons: - Higher upfront cost ($1,200 more typically) - May need gas line upgrade
Worth it if: Large family, high hot water use, space-limited area
From basic to high-efficiency:
Upgrading from 3-star to 5-6 star efficiency: - Extra cost: $400-$700 - Annual savings: $80-$150 - Payback: 5-7 years - Worthwhile for long-term ownership
Solar pre-heat options:
Solar hot water with gas boost: - Upfront cost: $3,000-$6,000 (after rebates) - Running cost savings: 60-75% - Payback: 7-12 years - Best for sunny locations, high hot water use
Alternative energy options:
Heat pump hot water: - Uses electricity but very efficient - Running costs similar to gas - Great if you have solar panels - Upfront: $2,500-$4,500 (after rebates)
Consider heat pump if: - You have solar panels - Gas connection is difficult/expensive - You want to move away from gas
Smart hot water systems:
Some premium systems offer: - WiFi monitoring and control - Usage tracking - Leak detection - Remote temperature adjustment
Cost: $200-$400 extra
Sizing correctly:
Many homeowners have incorrectly sized systems. When replacing: - Reassess your household needs - Account for family size changes - Consider usage patterns - Don't just replace "same as before"
Extending Your Hot Water System's Life
If your system is still performing well, maximize its lifespan:
Annual maintenance:
Storage tanks: - Flush tank annually to remove sediment - Check anode rod every 3-4 years (sacrificial rod that prevents tank corrosion) - Replace anode if depleted ($80-$150) - Test pressure relief valve
Continuous flow: - Descale heat exchanger annually (Perth's hard water) - Check burner and ignition system - Clean filters - Check gas connections
Professional servicing:
Gas hot water systems should be professionally serviced: - Every 2 years minimum - Annually if system is over 8 years old - Cost: $120-$200
What the gas fitter checks: - All gas connections for leaks - Burner operation and adjustment - Thermostat calibration - Safety devices (TPR valve, thermocouple) - Heat exchanger condition - Flue operation (if applicable) - Gas pressure and flow
Water quality matters:
Perth's moderately hard water accelerates deterioration: - Consider whole-house water softener if very hard - Flush tank regularly to prevent sediment - Descale continuous flow systems annually
Temperature settings:
- Don't run hotter than necessary (60-65°C ideal) - Higher temperatures accelerate tank corrosion - Lower temps risk Legionella bacteria (don't go below 60°C)
Installation quality:
Proper initial installation affects lifespan: - Correct gas pressure - Proper venting - Correct pipe sizing - Pressure limiting valve if pressure high - Tempering valve for safe delivery temperature
Always use licensed gas fitters for installation.
Take Action Before It's Too Late
Your gas hot water system will eventually need replacing—that's inevitable. But you can control when and how:
Key takeaways:
Age guidelines: - Storage tank: Consider replacement at 8-10 years - Continuous flow: Consider replacement at 15-17 years
Warning signs to watch: - Discolored or rusty water - Running out of hot water faster - Visible leaks (especially from tank) - Loud rumbling or popping noises - Temperature inconsistencies
Decision framework: - Repair cost over 50% of replacement = replace - Old system + any major issue = replace - Young system + single issue = repair
Don't delay if: - Water leaking from tank base - System over 12 years old (storage) or 20 years (continuous flow) - Multiple warning signs present - Rust-colored water appearing
Plan ahead: - Note your system's age now - Budget for replacement before emergency - Research options while you have time - Schedule inspection if approaching replacement age
Need help assessing your hot water system?
We offer free hot water system assessments across Perth metro. Our licensed gas fitters will: - Inspect your current system thoroughly - Provide honest repair vs replace advice - Quote exact prices (no surprises) - Explain all your options - Recommend the best system for your needs and budget
Don't wait for the cold shower wake-up call. Call us today for your free assessment!
Our Gas Services
Helpful Resources
Learn more about gas safety from these trusted sources:
